Effective Date: 01/05/2025

At Gadgets Plaza, customer satisfaction is our priority. We offer a hassle-free return and refund process to ensure confidence in your purchases. Please review our policy below.

1. Eligibility for Returns

• Items can be returned within two(2) days of delivery.
• The product must be unused, in its original packaging, and in the same condition as received.
• Returns are not accepted for items damaged due to misuse, unauthorized modifications, or normal wear and tear.

2. Return Process

• Contact our support team at  info@gadgetsplaza.com to initiate a return.
• Provide proof of purchase and a reason for return.
• We will provide return shipping instructions. Customers may be responsible for return shipping costs unless the item is defective or incorrect.

3. Refunds

• Once we receive and inspect the returned item, we will notify you about the refund status.
• Approved refunds will be processed within two (2) days  through the original payment method.
• Refunds may exclude shipping fees unless the return is due to a defective or incorrect item.

4. Exchanges

• We offer exchanges for defective or damaged items.
• If a replacement is unavailable, a full refund may be issued.

5. Non-Returnable Items

• Certain products, such as [phones, Television, etc], are non-returnable.
• Clearance items or final sale products may not be eligible for refunds or exchanges.

6. Contact Us

For any return or refund inquiries, please reach out to us at info@gadgetsplaza.com.